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HOW IT WORKS - DELIVERY

JEWELLERY PRODUCTS

The jewellery products take up to 4 weeks to be completed. Pieces over a certain weight have to be hallmarked by law. If the piece requires to be hallmarked, an extra 2 weeks would be required as the items need to be sent for hallmarking.

 
Jewellery pieces can be sent by post or you could come collect it from Reading. If sent by post, it will be sent by Royal Mail first class signed for delivery (within the UK). For international orders, the international track and trace service will be used.

NON-JEWELLERY PRODUCTS

All products - other than ceramic products - take 6 weeks to be completed. Ceramic products take 8 weeks to complete. The customer would need to come back to the Sweet Imprints studio in Reading to take delivery of the finished products. Non-jewellery products will not be sent via post or courier due to the risk of damage.

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